1. Information We Collect
We collect information you provide directly to us when you:
- Book a badminton court through our website
- Contact us through phone, email, or WhatsApp
- Subscribe to our services or newsletters
- Participate in our programs or events
The types of information we may collect include:
- Name and contact information (email, phone number)
- Booking preferences and history
- Payment information (processed securely through third-party providers)
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Process and manage your court bookings
- Communicate with you about your bookings and our services
- Send you important updates and notifications
- Improve our services and customer experience
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To trusted service providers who help us operate our website and conduct business
- When required by law or to protect our rights
- To payment processors for handling transactions securely
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure storage of personal information
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent at any time
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our website functionality
You can control cookie settings through your browser preferences.
7. Third-Party Services
Our website may contain links to third-party services including:
- Payment gateways for processing transactions
- WhatsApp for communication
- Analytics services for website improvement
These services have their own privacy policies, and we are not responsible for their practices.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
9. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: +91 96294 91294
- WhatsApp: +91 96294 91294
- Address: Prime Sports, Coimbatore, Tamil Nadu, India